We're anticipating higher-than-usual call volumes. While our team is working hard to assist everyone as quickly as possible, you may experience longer wait times.

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About Us / Contact / Billing Enquiry

Billing enquiry

Use this form to enquire about your water bill, update account details, report a payment issue, or request help with charges and invoices.

We may collect your personal information and share it with your local council to help us manage your enquiry. Your information will only be used for handling your enquiry and managed in accordance with the Privacy Act 2020. For more information, please see our privacy statement.