We're anticipating higher-than-usual call volumes. While our team is working hard to assist everyone as quickly as possible, you may experience longer wait times.

Still waiting?

Still waiting to receive your first water services bill?

Get in touch to request a copy
Contact us
In this section
About Us / Contact / General Enquiry

General enquiry

Share your feedback, compliments, or concerns about our services so we can continue improving the experience for our customers and communities.

We may collect your personal information and share it with your local council to help us manage your enquiry. Your information will only be used for handling your enquiry and managed in accordance with the Privacy Act 2020. For more information, please see our privacy statement.